PERKKART is dedicated to creating a trusted platform, connecting sellers to buyers, that promises an amazing online experience. PERKKART does not allow any sellers (or buyers) to deliberately create any form of an unhappy transaction, in any manner, for each party.
We strongly encourage all sellers (and buyers) to communicate with each other in accordance to our Communication Guidelines
Any breach of PERKKART’s Seller Behaviour Policy could result in issuance of Non-Compliance points. Please refer to the chart below.
|SELLER BEHAVIOUR POLICY SELLER NON-COMPLIANCE POINTS CHART||Possible Consequences|
|(1) Customer Harassment – Causing Bodily Harm||Up to 48 points|
|(2) Customer Harassment – Issuing Threats to Buyers||Up to 48 points|
|(3) Customer Harassment – Sending SPAM Messages||Up to 2 points|
|(4) Customer Harassment – Use of Profanities/Hate Speech||Up to 2 points|
|(5) Unresolved Customer Disputes||Up to 2 points|
If you have received a notification that you had violated our policy and you would like to file appeal request, you may do.