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Consequences of Sellers’ Non-Compliance Actions

PERKKART

October 18, 2020

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What actions will a seller account face?

When you have been issued 12 non-compliance points and above, your seller account will face certain restrictions:

A seller will only receive up to 16 non-compliance points within 7 calendar days. Except for Sellers who are issued with 48 Non-Compliance points.

A seller’s account will be deactivated once he accumulates 48 non-compliance points or more. Depending on the severity of a non-compliant action, PERKKART may decide to deactivate seller accounts immediately even if the seller has not accumulated the maximum number of non-compliance points.
More information on the Non-Compliance Points can be found below

How often are the points levied?

PERKKART tracks non-compliant actions daily. All non-compliance points will also be updated in a seller’s account daily.

Does PERKKART reset the points?

PERKKART will reset a seller’s non-compliance points every 365 days, beginning from the date the non-compliance point was issued. A seller account termination, due to an issuance of 48 or more non-compliance points, is final. A terminated seller account will not be reactivated after 365 days.

How will the seller be notified of his/her non-compliance?

An email will be sent to the seller to notify of their non-compliance action and consequences.
If you have received a notification that you had violated our policy and you would like to file appeal request.

Overview of Non-Compliance Points Chart

– Click on the topic to get more information on the respective policy and the seller account-related consequences.